Presence Management

Rising complexity of doing business in a global economy is reflected, in large part, by two key trends: 1) the percentage of transaction costs, or information-related costs of doing business, as a part of the global GDP has risen from 50% in 1970 to more than 65% in the year 2000; 2) the amount of information within a company was estimated to be 64 times greater in the year 2000 than it was in 1970. In both time and money these trends affect every single company by increasing the bottom line costs of doing business.

Solution1 addresses these unwelcome trends with a new multimodal communications application called OpenScape™. OpenScape is an open, presence-aware, real-time communications software suite designed to quickly and easily synchronise people and information to facilitate action or decision-making. OpenScape will help enterprise customers take control of the escalating costs of business transactions by eliminating unproductive steps in the communications process and enhancing the conferencing and collaboration capabilities of the information worker community.

Wouldn't it be great if you knew the best way to contact a co-worker so you could reach them with the very first phone call? What if all of your conference calls not only started on time but the system actually called the participants at their telephone of choice?

Finally there is an easier way. As a OpenScape user, you now have the benefit of a sophisticated presence management solution making it easier for you to initiate live contact with the people you need to speak to when it matters most.