Managed Services
At Solution1 we are proud of how we deliver managed services.
Allowing you to focus on your core business, we take away the headache of dealing with multiple suppliers for voice, data, Internet and hosting hardware, services and applications.
Established systems and relationships lead to quicker orders for new services, changes to existing services or configurations, as well as speedier fault resolution. With an enthusiastic and responsive team, we generally turn requests around within one business day.
Solution1 has dedicated call handling and back office staff who are at hand to support every aspect of your service. Back office staff also have access to management platforms which ensure detailed visibility of the status and performance of Solution1's managed services.
Our main aim is to ensure that your experience of outsourcing a function which may not be core to your business, but provides an essential service to it, is positive and provides you with peace of mind.