Call Minute Packages

At Solution1 we help our customers to get attractive rates for telephony services and assist in establishing the most suitable voice service architecture.

Carrier Pre-Select (CPS) uses an industry standard process to route calls from the local BT exchange to another carrier's network. CPS is transparent and does not require any physical, configuration or connection changes to your telephone, keysystem or PBX. Calls are billed by Solution1 rather than directly by BT (there are some rare exceptions to this rule).

Indirect Access (IDA) is effectively the predecessor to CPS which either requires a configuration change or a dialler being installed on the customer lines. As this process is more invasive and requires an engineer on site IDA has effectively been superseded by CPS.

Number Translation Services (NTS) such as 0800 and 0870 services give customers greater flexibility and control over how the inbound call is handled. Call handling can be programmed to vary by caller's geographic location, time of day, percentage distribution over several sites, etc.

Depending on the type of number chosen and call volumes, NTS services can be either subsidised by the end user, self funding or even revenue generating.

As voice services are critical to an organisation's success, we will be delighted to discuss the most suitable options with you.