Phone lines & calling plans

Solution1 offers analogue and ISDN exchange line services that are competitively priced.  We can manage the order and installation process, as well as incorporating multiple lines and services into a simple, single bill.  We can also provide ancillary services such as DDI numbers, number porting, call barring and call diverts.

As analogue lines are a pre-requisite for any broadband installation, Solution1 will manage the order and install any analogue lines required for broadband connectivity.

We can complement any lines with attractive call minute packages:

• Carrier Pre-Select (CPS) uses an industry standard process to route calls from the local BT exchange onto another carrier's networks.  CPS is transparent and doesn't require any physical configuration or connection changes to your telephone, keysystem or PBX.
• Indirect Access (IDA) is effectively the predecessor to CPS which either requires a configuration change or a dialler being installed on the customer lines.  As this process is more invasive and requires an engineer on site, IDA has effectively been superseded by CPS.
• Number Translation Services (NTS) such as 0800 and 0871 services give customers greater flexibility and control over how the inbound call is handled.  Call handling can be programmed to vary by caller's geographic location, time of day, percentage distribution over several sites etc

Depending on the type of number chosen and call volumes, NTS services can be either subsidised by the end user, self funding or even revenue generating.

As voice services are critical to an organisation's success, we will be delighted to discuss the most suitable options with you.