Support

Think what happens when it won't work? With Solution1 we provide leading technology solutions, supported by a comprehensive managed service all underwritten by a powerful service level agreement and with only one place to call.

Solution1's Exceptional Support provides you with confidence that the service is always monitored, managed and maintained to delivered to defined Service Level Agreements.

Solution1's dedicated team of Service agents are on hand to ensure all your service requirements from Moves and Changes to Fault Resolution are met.

Solution1's Technical help desk and NOC monitors Network and Application solutions proactively to ensure where ever possible faults are resolved without customer intervention.

Everything is backed by a proactive Account Management team who hold regular Customer Reviews.

Asked what motivated him and his company, Acting CEO Karl Wills summed it up in three words: passion and execution.

And it's passion that we can expect to see in every element of the business. We're passionate about technology and helping businesses make the most of the amazing scope of modern telecoms and IP solutions available says Karl Wills. And our customers can expect to see this in everything we do, from our superb customer service to the fact that we will tailor bespoke network solutions for our clients. Everything we do, we do as well as we can, you can't fulfill ambitions like ours by doing anything less.