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Case Study / Scenarios

Total Fitness

Total Fitness is one of the UK's leading health and fitness operators, offering a range of leisure facilities including fully-equipped gyms, a range of swimming pools, saunas and sanariums. The Total Fitness group has grown to 27 health and fitness centres around the UK and Ireland and has 180,000 members across the various centres.

Whilst this growth continues with increased demand of gym membership and addition of locations, Total Fitness needs to ensure that it has the right communication network in place to connect all health and fitness clubs to the same network and ensure that the card readers would allow members to gain quick and easy access into the clubs.  It was important that the solution would also be cost effective, previously Total Fitness had to pay per kilometer from its headquarters to each site. 

Solution1 has taken over the management of our network enabling us to provide a better service to our members in the way of faster access times and internet access in the clubs, as well as help our staff collaborate on documents and share information on members. Solution1 has provided us with an excellent service with a quick and easy migration and fantastic customer service whilst being very cost-effective. I am very impressed with what the company offers, such that I investigating Solution1's VoIP and MPLS solutions with a view to implementing them in the future.

Solution1 provides: Installing 10 Mb Broadband ADSL line, management of communications infrastructure and responsibility for configuration and solving of any issues, setting up and and hosting managed V

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Harrison Moscow Communications


Harrison Moscow Communications (HMC) is an integrated marketing communications consultancy. Founded in 2004, HMC specialises in working in the B2B environment, developing and executing marketing and communication programmes that help support the business objectives of its clients.

With its clients based in many various geographic locations ranging from Edinburgh to Basingstoke to Sydney, HMC conducts the majority of its communication over the Internet and email. Based on this, it is very important that they have a fast, reliable and robust Internet connection to their office.

Since we migrated our service over to Solution1 we have had virtually no issues at all with our Internet connection or the speed of the service we receive. As a consultancy, it is critical that we are able to quickly send and receive documents to and from our clients as well as monitor the latest news and issues on the Internet. Solution1's ISP service gives us the confidence we need in our provider not to have to worry about our Internet connection and just get on with delivering the work for our clients.

Solution1 provides: ISP Service

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Cairn Housing Association

Cairn Housing Association provides good quality, affordable homes and services in communities where people want to live with over 3,000 properties under management throughout Scotland. Whilst this growth continues with local demand, the business needs to ensure that it has the right communication network in place to support the growth of the company and connect all the existing and new sites.

Solution1 took less than 6-weeks to implement the new network and it has been great for us. Not only has Solution1 improved performance - there has been 99.999% network uptime since they took over - but they have also managed to reduce our IT expenditure by 10% and our overall running costs by 30%. Working with Solution1, we are now in a position where the infrastructure and IT services can fully support the growth of our business. From the outset we have been very impressed with Solution1.

Solution1 provides: Network infrastructure, managed services and 24/7 customer support to all Cairn HA main and remote sites.

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Davies Group

The Davies Service Group provides a range of rental services to a broad spread of commercial, industrial, leisure and public sector customers. In each area of activity the individual group companies have long established and well recognised names which, together with their trading success, has resulted in their securing leading positions in their respective markets. Through a combination of organic and acquisitive growth the group continually develops and expands the range of products and services provided.

Solution1 have been quickly able to meet new demands in terms of our site growth - we don't have the same equipment we started with, but as our business has grown Solution1 has grown with it, and we know where we are with our costs because of the unit-based cost structure which makes budgeting simple.

Solution1 provides: managed VPN across 30 sites with load balanced connections into the head office.

Betterware

The company has a proud history extending back to 1928 when two young Eastenders named Clark and Willis thought it would be a good idea to sell the brushes they made from door to door. This popular innovation allowed the company to grow rapidly and spread well beyond its origins. The same attitude to quality and service, which inspired the company's founders, still prevails in the modern Betterware. Added to this is an unwavering commitment to innovation throughout the entire business, which is why customers find Betterware so attractive.

Solution1 has a greater breadth and depth of expertise than we could ever justify in-house.

Solution1 provides: fully managed VPN solution, Microsoft Exchange 2003 together with BlackBerry and MailFrontier anti spam, managed web servers and dedicated line of business servers.

Hallmark Cars

Serving the corporate sector with a high quality nationwide chauffeur drive service using their large fleet of company-owned modern vehicles, Hallmark is a market leader within the industry with over 30 years experience. With branches covering every principle airport in the United Kingdom, they are the only company of their type to offer truly nationwide coverage. Their national control centre is manned 24 hours a day, every day, by knowledgeable staff and provides a single point of contact to customers.

The flexible terms of our new Solution1 arrangement enable us to provision our branches with extra services and bandwidth straight away.

Solution1 provides: a fully managed load balanced VPN solution, connecting office locations securely whilst providing high capacity internet bandwidth.

Countrywide Property Management

Countrywide Property Management is a wholly-owned subsidiary of Countrywide plc, Europe's largest estate agency operation, and is acknowledged as being probably the fastest growing property management company in the UK.

We quickly realised the benefits of centrally hosting the applications because of the sheer number of sites needing to access the data. Housing the servers at one of our own offices wouldn't have made financial or commercial sense due to the high demands on availability, resilience, bandwidth and the investment that would have been needed in these areas. All the Windows servers are managed by Solution1 and data is backed up regularly to the Enterprise Grade SAN, which is also managed by Solution1. A complete solution, outsourced to Solution1, means we no longer have to worry about any of these issues.

Solution1 provides: secure broadband VPN technology for all of their 100 sites to access centrally located services held within Solution1 datacentres. Line of business applications running over terminal services are provided to all site locations, together with dedicated applications specifically for branch offices. All infrastructure is fully maintained and backed up to resilient SANs and tape libraries.

BC-S

Boyden Carmichael-Smith, or BC-S as the company is better known, is a creative agency specialising in advertising and direct mail. They offer diverse sector experience ranging from financial services to house building. They attribute their ongoing success to their desire to continually deliver an intelligent and strategic approach to client’s communications needs, matched with the most powerful, refreshing and hard working creative.

Here at BC-S our team wants to focus on creativity and income generating activity, rather than getting tied up in expensive in house IT development and maintenance.

Solution1 provides: a fully managed IT environment including telephony, Microsoft Exchange 2003, BlackBerry, home working and secure internet.

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